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3.3 | 347 Reviews

26 cu. ft. Smart wi-fi Enabled InstaView® Door-in-Door® Refrigerator

LG LFXS26596S

Features

  • ThinQ Offer: Get an extra year limited warranty (up to $185 value) through 7/10/24. Terms apply
  • 26 cu.ft. Large Capacity lets you stock up on more of your favorites
  • Fingerprint and smudge resistant finish lets you clean easily with a quick wipe
  • See your favorites with a knock on the InstaView® window without opening the door

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 69.75"
  • Depth: 34.875"
  • Energy Star Rated: Yes
  • Refrigerator Size: 26 (cu. ft.)
  • Fresh Food Capacity: 17.2 (cu. ft.)
  • Freezer Capacity: 8.8 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: Yes
  • WiFi Connected: Yes

See More

 
Image Feature

Make your home more environmentally friendly

This refrigerator has been recognized by the U.S. Environmental Protection Agency's 2021 ENERGY STAR Emerging Technology Award for its potential to significantly reduce greenhouse gas emissions.

Image Feature

Multi-Air Flow System

Multi-Air Flow System is designed to maintain superior humidity and temperature levels to help keep your food fresher, longer.

Image Feature

Raid the Fridge without Losing Your Cool

Combining innovation and distinctive design, the InstaView® Door-in-Door® refrigerator will enhance even the most beautifully crafted kitchen. The sleek tinted glass panel illuminates with two quick knocks, so you can see inside the easy access compartment without opening the door, reducing cold air loss to help keep food fresher longer.

Image Feature

Stylish Design You Can't Wait to Get Your Hands On

Fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth, so the only lasting impression is your impeccable taste. At last, the kitchen you can't wait to show off is the kitchen that handles real-life in style.

Image Feature

Let ThinQ be your guide

Connect your appliance to your smartphone with the ThinQ app. Get notifications about usage, maintenance suggestions, plus early diagnosis for repairs. 1

Image Feature

Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions

Watch Video

Image Feature

One Size Fills All.

Finally, an ice & water dispenser that can accommodate just about any bottle size. With the convenient Measured Fill feature, you can also dispense exact amounts of filtered water in ounces.

Image Feature

Store More.

Stock-up and store everything you need. With a cavernous 26 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.

Make your home more environmentally friendly This refrigerator has been recognized by the U.S. Environmental Protection Agency's 2021 ENERGY STAR Emerging Technology Award for its potential to significantly reduce greenhouse gas emissions.

Multi-Air Flow System Multi-Air Flow System is designed to maintain superior humidity and temperature levels to help keep your food fresher, longer.

Raid the Fridge without Losing Your Cool Combining innovation and distinctive design, the InstaView® Door-in-Door® refrigerator will enhance even the most beautifully crafted kitchen. The sleek tinted glass panel illuminates with two quick knocks, so you can see inside the easy access compartment without opening the door, reducing cold air loss to help keep food fresher longer.

Stylish Design You Can't Wait to Get Your Hands On Fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth, so the only lasting impression is your impeccable taste. At last, the kitchen you can't wait to show off is the kitchen that handles real-life in style.

Let ThinQ be your guide Connect your appliance to your smartphone with the ThinQ app. Get notifications about usage, maintenance suggestions, plus early diagnosis for repairs. 1

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions

One Size Fills All. Finally, an ice & water dispenser that can accommodate just about any bottle size. With the convenient Measured Fill feature, you can also dispense exact amounts of filtered water in ounces.

Store More. Stock-up and store everything you need. With a cavernous 26 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.

Features

  • ThinQ Offer: Get an extra year limited warranty (up to $185 value) through 7/10/24. Terms apply
  • 26 cu.ft. Large Capacity lets you stock up on more of your favorites
  • Fingerprint and smudge resistant finish lets you clean easily with a quick wipe
  • See your favorites with a knock on the InstaView® window without opening the door
  • Store all your favorite foods while getting the ice you need through the SpacePlus® Ice System
  • Dual Ice Makers
  • ThinQ Care helps monitor and maintain your refrigerator so it works efficiently for longer
CAPACITY
Freezer (cu.ft.) 8.8 cu.ft.
Refrigerator (cu.ft.) 17.2 cu.ft.
Total Capacity (cu.ft.) 26 cu.ft.
CONVENIENCE
Auto Closing Door Hinge Yes
Child Lock Yes
Door Alarm Yes
LoDecibel™ Quiet Operation Yes
Sabbath Mode Yes
Temperature Controls Electronic/Digital
COOLING
Fresh Air Filter Yes
Linear Compressor Yes
Multi-Air Flow™ System Yes
Smart Cooling® System Yes
Temperature Sensors 6
DIMENSIONS/CLEARANCES/WEIGHTS
Carton Dimensions (WxHxD) 38" x 73" x 36"
Counter Depth No
Depth (Total with Door Open) 47.25"
Depth with Handles 34.88"
Depth without Door 28.5"
Depth without Handles 32.38"
Door Edge Clearance with Handle 4.5"
Door Edge Clearance without Handle 1.38"
Height to Top of Case 68.5"
Height to Top of Door Hinge 69.75"
Installation Clearance Sides 1/8
Standard Depth Yes
Weight (Unit/Carton) 309 lbs. / 342 lbs.
Width 35.75"
Width (Door Open 90 with Handle) 44.25"
Width (Door Open 90 without Handle) 39.25"
ENERGY
Energy Consumption (kWh/Year) 708
FREEZER
Divider Yes
Door Type Pull Drawer
Drawers 2-Tier Organization
DuraBase™ Solid Drawer Base Yes
Freezer Handle SmartPull™ Handle
Freezer Light LED Lighting
LIMITED WARRANTY & UPC
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
UPC 048231797061
MATERIALS AND FINISHES
All Available Colors Stainless Steel, Matte Black Stainless Steel
Contour Door Yes
Handles Matching Commercial Handles
Hidden Hinges Yes
Surface Smooth
REFRIGERATOR
Cantilevered Shelves Yes
Crisper Bins 2 Humidity Crispers
Door Bin Construction 1 Piece (Clear)
Door-In-Door® with ColdSaver™ Panel Yes
Glide N' Serve™ Drawer Yes
InstaView™ Door-in-Door® Yes
No. of Bins 7 total (including door-in-door®)
No. of Shelves 4 Split
Refrigerator Light Ceiling LED (Frameless)
Shelf Construction SpillProtector™ Tempered Glass
SUMMARY
Display Type Membrane / White LED
Type French 3-Door
REFRIGERATOR THINQ® SMART FEATURES
Smart Grid Ready Yes
SmartDiagnosis™ Yes
ThinQ® Smart Technology Yes
ThinQ Care™ Yes
Voice Activation Yes
wi-fi Enabled Yes
Works with Amazon Alexa, Google Assistant
WATER & ICE SYSTEM
Daily Ice Production (lbs) 6 lbs
Dispenser Light Yes
Dispenser Type Integrated Tall Ice & Water Dispenser
Dual Ice Yes
Ice & Water Dispenser Yes
Ice Storage Capacity (lbs) 2.5 lbs + 4.0 lbs
Ice System Slim SpacePlus®
IcePlus™ Production (lbs) 6.5 lbs
Water Filter LT1000P
FULL-CONVERT DRAWER™
Full-Convert Drawer™ Divider Yes

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 69.75"
  • Depth: 34.875"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 26 (cu. ft.)
  • Fresh Food Capacity: 17.2 (cu. ft.)
  • Freezer Capacity: 8.8 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: Yes
  • WiFi Connected: Yes

Specifications Sheet

Energy Guide

Owner's Manual English 11,480K 02/07/2024

Owner's Manual Spanish 11,487K 02/07/2024

Get Adobe Reader

* Documents require Adobe Reader.

LG ThinQ Care Warranty Promo

Offer Expires: 4/13/2023 to 7/10/2024 Must be postmarked by: 10/10/2024

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 10/10/2024.

Poster Image

Watch Video

Interactive Tour

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Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.3 out of 5

54% of reviewers recommend this product.

5 Stars

Awesome service

Albert Valde 4/15/2024

The LG repairman were very respectful of my home. The gentlemen were very understanding and quick to repair the problem. We even got them to remove their shoes in the house. No one can come in with shoes on Thank you LG
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

LG Instaview 26 cuft

Instaview 4/15/2024

Compressor went out after 3 years. LG did not have a service tech in my area to come out and repair it.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

Impressive refrigerator

Ben Simons 4/14/2024

We bought this fridge 3.5 years ago it has served us well until 2 weeks ago when it just stopped cooling. We purchased a extended warranty so we were protected from a big repair bill. The service company installed a new compressor and its been working great since. Our friends and family think its the nicest fridge ever.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

NOT WORTH AT ALL.

ALEMAN 4/11/2024

my one star is because the refrigerator is not worth at all I spend more than $3500 when I got it new and to my surprise it didnt last long is been only 2 years and I have already spend more than $800 in repairs if I would knew this would happen I would never get this refrigerator. main problem: The fan motor stops working. I WOULD NEVER RECOMEND TO GET THIS REFRIGERTOR.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Extremely disappointed

Maureen Allen 4/8/2024

I am not happy at all My condenser went bad with a full refrigerator full of food. Because I was short one day of their requirements I lost everything. 3 days without a refrigerator and because it wasnt 4 I was not reimbursed. Very bad and disappointing.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

A great Refrigator

Marylou Hudgins 4/4/2024

A great Ice Box. We enjoy the split door. We purchased a all in one washer/dryer.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Poorly designed and gimmicky.

FactWhisperer 4/3/2024

Deli tray is thin and weak. Both doors must be open to access it. The smart functionality is finicky. The shelves have very limited range and are difficult to move. There is an edge around every shelf that make them more difficult to clean. The door bins dont move up or down. You can only remove them which makes for less storage. Tall items such as a 2-liter bottle must be sideways. The storage in the freezer is basic at best. You will stack everything and always need to search under things to find whats in there. The ice dispenser is abysmal. You will have ice everywhere no matter what you use and how you use it. Changing the filter is a fight every 2-3 months.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

They made it right.

David Corning 4/3/2024

Our refrigerator was not cooling but luckily it was still under warranty. They replaced and installed the compressor at no charge to us. We were happy to see our refrigerator start working again. Thanks LG.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

Wayne 24 3/27/2024

First of all I did not buy this size of a refrigerator 26cub We ordered a 29cub. refrigerator. Our LG refrigerator went out on the 25th of February and we still have not got our refrigerator yet.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Horrible company and customer service.

Dissatisfiedcustomer1000 3/26/2024

Absolutely horrible company. Linear Compressor failed 4 weeks ago. Lg approved the warranty but will not send the work order over to the local company. I have been calling them daily. I have 4 confirmation numbers and no one knows what they are doing at the call center. I will absolutely never buy anything made by LG again. I also will be joining the linear compressor lawsuit.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Awesome fridge

Andy Mo 3/21/2024

We have had this fridge for two years. It is awesome Cools really well and the glass door feature is a big plus Would definitely recommend
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Good fridge

Rupy 3/16/2024

I have had this fridge for 2 1/2 years now and it works great. I had to have the compressor replaced but LG dealt with it easily without hassle.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Dont buy without a warranty

Gunn 3/15/2024

This refrigerator is only 4 years old and the compressor went out. Luckily I bought the 5 year extended warranty. They came and replaced the compressor then the refrigerator went back out the next day. They came back out and stated it wasnt repairable and needed replaced
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Not so great

Maureen Allen 3/14/2024

My experience with the teck that fixed my fridge was amazing I lost everything in my freezer and refrigerator due to it not working for 3 days and LG would not reimburse me because I didnt go without a refrigerator for 4 days I lost all the food in both top and bottom. I am still very upset as I bake I lost all my butter. All my meats it was completely empty. Very disappointing
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Do not buy. Ice maker is junk from brand new

LSFX26596S 3/14/2024

We bought this refrigerator in part for the ice maker and made a huge mistake. It is the only thing on this fridge that is the biggest piece of crap ever made. Makes ice but when it tries to dump just starts banging so if you like being kept up at night from your refrigerator going pop pop pop pop pop pop when trying to dump ice then this is the unit for you.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

Labor cost

Nate from Texas 3/13/2024

Bought this and the compressor went out they covered the cost of parts but then charged me 552.93 for labor other that the whole reason you buy a refrigerator its been great
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Run the other way

Consumer00 3/12/2024

I purchased the LG refrigerator with high hopes but it has been nothing but a nightmare. Within weeks it stopped cooling leaving all my food to spoil. Dealing with customer support has been a nightmare taking over two weeks for parts to arrive. LG seems indifferent to consumer satisfaction as they continue to sell this faulty product in stores. Avoid this refrigerator and this company at all costs. Zero stars if I could
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

5th door it was nice

Lanagirl07 3/11/2024

We brought our LG 5 years ago and it was great until about 9 months ago bottom ice maker stop working and 3 weeks ago the ice maker in door stop working call service out and he said that it was the compressor and that he could not doing anything for us Need to call LG support so I did was on phone for 1.5 with chat and they told me it the compressor and that it was cover but I must pay to have it installed and all the other stuff that goes alone with new compressor about $ 1600.00 so I guess will need to buy a new refrigerator no thanks to LG
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

Just for the looks. Not recommended

Appliance_guru 3/11/2024

Lets start with the pros. The design is beautiful. The knock knock doors is very convenient. Lots of room inside. Now the cons. The ice dispenser ejects ice like missles. So be sure to put your glass up close. The LG OEM water filter are pricey and dont last long. And all the aftermarket ones dont fit well. Getting it in and out is also a pain. If you force it too hard it could break the all plastic components. Tip - you dont need a filter inside. Just install a whole house filter to the supply line. Much cheaper and last longer. Now the worse con. Without any warning the compressor failed in less than 5 years. Not even close to advertised 10 years life. A technician told me it would have cost be about $1100 to fix without warranty. Not recommended
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

One great product

MLH1058 3/4/2024

We bought our new ice box about 6 months ago. It has worked great for our family.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

2 Stars

Compressor

Lg Frdige 3/2/2024

We like our Lg refridgeator but it has been trouble The compressor failed and we were told they sold us the unit knowing the compressor would fail. There was a lawsuit We payed almost $ 600.00 to get it repaired NOT GOOD ...
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great product and design

Stacy0789 2/29/2024

I bought this over a year ago. The refrigerator is very functional and it keeps all my groceries fresh. It is also very easy to clean and it has a lot of compartments for storage.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Happy with my fridge

Vic61 2/23/2024

Even though the compressor went bad it was replaced in a fairly good amount of time other than that it is a great fridge pretty efficient and two excellent ice makers
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Dont buy

Ciggy 2/20/2024

Awful compressor went after 3 years. Lg refused to help. Were Ryde. They knew there was a class action lawsuit for these compressors.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Great fridge

Andy Mo 2/20/2024

Great fridge We really love it. It cools well makes ice well and its well-designed.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Beautiful

Mary7922 2/19/2024

love it i redid my whole kitchen in LG appliances Love all of them
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Good warranty but lacking in diagnostics

den46 2/19/2024

Like refrigerator but disappointed with wifi functions. Compressor failed after 4 yrs but was covered under warranty. Took too long to get service 2weeks. WiFi LinkQ could be have much more-functions but because of lazy engineering or marketing department HUA nothing useable is on LinkQ except telling you that time has elapsed sinc filters changed. Should be able to read internal temperatures and diagnose problems remotely. App is a joke limited to low consumer levels with no advanced? functions. This was a conscious decision by LG marketing they could have led the industry but chose not to. I guess they thought their customer is too stupid to handle information.
Originally posted on lg.com

No, I do not recommend this product

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3 Stars

Broke down after 5 years

Broken Fridge 0311 2/19/2024

My refrig is 5 years old and the compressor went out. They honored the warrenty but the labor to install the part was $500.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

3 Stars

Lg refrigerator

DeAnn cross 2/19/2024

Unable to provide specific parts I need to order. Wanted me to pay $400 before know exact problem.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

No one to fix it.

Sara Markert 2/14/2024

My refrigerator stopped working 3 weeks ago. . There are no technicians in the area that can fix it. This is a huge inconvenience.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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4 Stars

Great Refrigerator.

Happy customer 100 2/14/2024

It is working fine. Very quiet. Door in door is a very nice feature.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Love the Fridge

Dawson W 2/13/2024

I bought this Fridge just over 3 years ago. Its been amazing. Recently the Compressor went out but it was under warranty. The service person Jorge was amazing. He was prompt and courteous. He fixed the fridge quickly. It has been working great ever since.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Great Appliance

Epharrissr 2/12/2024

This is an awesome product and I purchased it 9 months ago.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Dont buy

Another Dissatisfied LG 2/8/2024

Bought less than 4 years ago and the compressor now goes out Entire fridge and freezer full of food ruined and no working refrigerator. Since when could you only rely on a refrigerator for less than 4 years? There is no reason you want to pay several thousands of dollars for an appliance to only use for less than 4 years. Terrible workmanship and quality. Trying to make sure you keep buying new appliances instead of building quality appliances that last at least a decade for the cost. Garage fridge going on 25 years old and working wonderfully. Keep your old appliance if you can. Not a good sign of how well products are made to last. Compressor was luckily still covered and tech stated that this is not a rare thing. LG has a reputation for compressors going out quickly and not building a quality product. Two techs later and two bad reviews of LG stating that they wouldnt have these in their own home. Oh and new compressor is loud. Like a constant humming noise in the background which wasnt the case with the original. Sounds like an Amazon truck is in front of your house idling but never goes away. Called tech and he said yep thats their new compressors they require us to use. Cant change or fix it. Learn to live with it. Ugh
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Great Product

Earle Brown 2/5/2024

We are constantly using our refrigerator we open the doors 100 times a day give or take Purchased in 2019 and just had to replace a fan motor Jan 24... Very happy with purchase would recommend any LG product since we own several...
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Nice features but average quality.

Ocie_mitchell 2/2/2024

I have had this refrigerator for a couple of years now. I like the features like the ice dispenser and water dispenser but I had to defrost it when the refrigerator stopped working and now the fan is making noises.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

2 ice makers

retiredbusdriver 2/1/2024

1 1/2 years old the in door ice die at 13 mo old
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Defective product

Balsam 1/29/2024

I bought this product new and then after 4 years only. Stopped cooling. I had to change all the parts inside with my own money. And still stops cooling from time to time. Big disappointment
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Very nice and efficient appliance

VP2531 1/29/2024

Overall very happy with my fridge compressor did go out Dec 2023 called lg and I was under warranty and was replaced
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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2 Stars

Loud

Golf 55 1/29/2024

Loud humming noise that I can hear in the living room..per repairman as long as it stays cold the humming doesnt fall under the warranty
Originally posted on lg.com

No, I do not recommend this product

5 Stars

French doors refrigerator

Al II 1/28/2024

I cant rate anything until the repair or replacement has been completed. I like the refrigerator it has performed as I expected. I realize any mechanical item can break but I hope after repairs it lasts for years.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Great Feature on outside Not so great product and

Catina Gardner 1/28/2024

My refrigerator went out with less than 2 years of owning it I called LG for service and they told me someone will call me to schedule maintenance appointment and I hadnt heard back from anyone I had to get my refrigerator repaired and it was the mother board and motor both went out. Im very disappointed I pay almost 4000.00 for this product and this happen and LG didnt even stand on the warranty.
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Nice features BUT

Mod65 1/28/2024

We bought the LG with the French doorsviewable window and ice /water dispenser on the door three years ago. At first we had no problem and loved the refrigerator. After about a year water started to drip from the water dispenser port. After trying to locate why it was dripping I found that when the automatic ice cube maker is full it starts to drip out this port. Next we noticed that our food was starting to freeze on the top shelf so we had to raise the temperature one degree and the freezing stopped. The next issue was the water filter. The changing of the filter is IMPOSSIBLE. Apparently after talking to a LG representative they are aware of the problem and advised on how to reset a plastic part that would allow you to replace the filter. BUT if you break the filter housing piece it wont be covered because youre not an authorized technician and it would void the warranty. As it turns out LGis aware of the problem but didnt authorize a recall. As a result I had to use the extended warranty I purchased. If I had not purchased the warranty it would cost $400 to replace. Even in light of these design flaws we like our LG refrigerator and hope it lasts another 10 years.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Pleased with our refrigerator.

LG2024 1/25/2024

We purchased this refrigerator three years ago and overall we are pleased with it. We did have to get it repaired recently and our experience with that was not a good one but I will be submitting a formal complaint to your Customer Service Department.
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

Not thrilled

Golf 55 1/24/2024

Very loud Can hear it running most of the time in the living room. I have been loyal using LG appliances and this is the first one that I am disappointed with. Had the repair guy out and he says as long as the fridge stays cold the loud noise isnt covered under the extended warranty we paid extra for
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Nice Fridge - Challenging to Have Repaired

Heavy Eagle 1/24/2024

Nice fridge and features. Purchased on sale along with an LG washer and dryer at the same time for additional price discounts. LG product repair history is generally good and was also a consideration. Refrigerator compressor failed 2-weeks ago and was just repaired yesterday just a few weeks before expiration of the 5-year compressor warranty at no cost to us. Product may have received 5-stars if not for the ordeal in obtaining repair. We did connect the fridge to WiFi using LG ThinQ and ran the diagnostic program but it failed to identify the compressor problem. If you pay for a service plan you can call the 800 number to schedule LG service. If you dont have a plan its harder to schedule LG service online. Long story short recommend using the online process and have LG direct service make the repair if you dont pay for a plan. You cannot trust that authorized LG repair companies found through the LG website are either reputable or responsive. We tried both approaches. Based on our experience using LG direct service got the repair done sooner and we are more confident that the repair corrected the problem.
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

Faulty system

Dawn Tala 1/23/2024

I did have a problem with the compressor and it needed to be changed . It was very disappointing cause the fridge stopped cooling and all my food went bad . They did however get the part switched out and fixed . It was a fault on their end and they would not cover any of my losses for food .
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Get fixed

O777 1/21/2024

My refrigerator stopped working. LG replace the compressor at no cost. My refrigerator it is working like new again. Thanks LG for your commitment with the customers.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Unreliable LG Refrigerators

yyyyyyy 1/20/2024

This is our 2nd LG side by side refrigerator. The first one failed miserably after 8 years of service. We went to ABC warehouse and were assured that this model was reliable. It failed overnight on Christmas Eve after only 3and 1/2 years of service. We lost everything in the freezer and were told that it would take 2 weeks for the repair Thank goodness we both an additional warranty. This forced us to go to the additional expense of buying a 10 cubic foot backup refrigerator. Now if you were us would you ever buy another LG product or recommend LG to anyone?
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Features are nice but the refrigerator stinks

tbbs 1/19/2024

The refrigerator was only a year and a couple months old. The fan compressor component on the motherboard died and the part was not in stock it was three or four months back logged. So I had to actually buy a new refrigerator after paying like $3000 for that piece of junk. I would hope that LG would reach out to me and compensate me somehow. So frustrating I couldnt live without a refrigerator for 3 months so I just threw it out and I had a new one obviously not an LG. Its just so frustrating that you have a refrigerator thats pretty much brand new and you have to discard it because the part is backlogs for three to four months. Unheard of.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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