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New Bern & Morehead City's Only Locally Owned Appliance Store!

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3.9 | 616 Reviews

4.5 cu. ft. Ultra Large Front Load Washer

LG WM3400CW

Features

  • 4.5 cu. ft. Ultra Large Capacity lets you clean larger loads
  • 6Motion™ technology uses different wash motions for a thorough clean
  • With ColdWash™ technology, clean like warm and save like cold
  • Direct Drive Motor 10-Year Limited Warranty

Quick Specs

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric
  • Width: 27"
  • Height: 39"
  • Depth: 30.25"
  • Energy Star Rated: Yes
  • Laundry Capacity: 4.5 cu. ft.
  • Steam Cycle: No
  • WiFi Connected: No

See More

 
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See how LG Front Load Washers were rated on reliability, performance, and energy & water efficiency.

SEE RATINGS CHARTS

Image Feature

Cold Wash Without Compromise

ColdWash™ technology penetrates deep into fabrics, for cold water savings with warm water performance.

Image Feature

Warranty / Certifications

10 Year Warranty on Inverter DirectDrive Motor ENERGY STAR™ Certified

Image Feature

More Style, Less Space

LG closet-depth washers have a shallower depth to fit in more places & add sleek style to any room.

Image Feature

Save Time and Wash Fewer Loads Every Week

Bring on big loads of towels or jeans- this 4.5 cu.ft. washer fits more in every load up to 20 lbs.

Image Feature

Wash Two Loads At The Same Time

Wash small loads that can't wait or two loads at once with the LG SideKick™ Pedestal Washer. 1

Image Feature

Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space.

See how LG Front Load Washers were rated on reliability, performance, and energy & water efficiency. SEE RATINGS CHARTS

Cold Wash Without Compromise ColdWash™ technology penetrates deep into fabrics, for cold water savings with warm water performance.

Warranty / Certifications 10 Year Warranty on Inverter DirectDrive Motor ENERGY STAR™ Certified

More Style, Less Space LG closet-depth washers have a shallower depth to fit in more places & add sleek style to any room.

Save Time and Wash Fewer Loads Every Week Bring on big loads of towels or jeans- this 4.5 cu.ft. washer fits more in every load up to 20 lbs.

Wash Two Loads At The Same Time Wash small loads that can't wait or two loads at once with the LG SideKick™ Pedestal Washer. 1

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space.

Features

  • 4.5 cu. ft. Ultra Large Capacity lets you clean larger loads
  • 6Motion™ technology uses different wash motions for a thorough clean
  • With ColdWash™ technology, clean like warm and save like cold
  • Direct Drive Motor 10-Year Limited Warranty
  • ENERGY STAR® Certified for an efficient clean that saves on water and energy
  • Add the LG SideKick® 27" pedestal washer, sold separately, to wash two loads at the same time
LAUNDRY APPLIANCE CAPACITY
Capacity 4.5 cu. ft.
SUMMARY
Product Color White (W)
Dial-A-Cycle™ Yes
Hard Buttons Yes
Electric Dryer Option DLE3400W
Gas Dryer Option DLG3401W
Series LG
Touch Buttons Yes
Type Front Load Washer
Type of Display LED
ENERGY
CEE Tier Tier 2
ENERGY STAR® Most Efficient Yes
ENERGY STAR® Certified Yes
IMEF 2.92
IWF 2.9
WASHER PROGRAMS
No. of Washer Programs 8
Washer Programs Bedding, Delicates, Heavy Duty, Normal, Perm. Press, Speed Wash, Towels, Tub Clean
No. of Washer Options 8
Washer Options Signal, Control Lock, Rinse+Spin, Cold Wash, Delay wash, Extra Rinse, Prewash, Spin Only
No. of Wash/Rinse Temps 5
Wash/Rinse Temps Cold, Extra Hot, Hot, Tap Cold, Warm
No. of Spin Speeds 5
Spin Speeds High, Low, Medium
Water Levels Load Sensing
No. of Soil Levels 3
FABRIC CARE FEATURES
ColdWash™ Option Yes
LAUNDRY APPLIANCE CONVENIENCE FEATURES
4 Tray Dispenser Prewash, Main Wash (with liquid detergent cup), Bleach, Fabric Softener
Auto Suds Removal Yes
Control Lock Yes
End of Cycle Signal Yes
Leveling Legs Yes
LoadSense Yes
True Balance® Anti-Vibration System Yes
Easy Loading TilTub™ Yes
LoDecibel™ Quiet Operation Yes
LAUNDRY APPLIANCE THINQ® SMART FEATURES
ThinQ® Smart Technology No
SmartDiagnosis™ (v3.0) Yes
MOTOR
Axis Horizontal
Max RPM 1300
Motor Type Inverter Direct Drive Motor
MATERIALS AND FINISHES
All Available Colors White (W)
Cabinet Painted Steel
Control Panel Plastic
Door / Rim Glass/White
Door Cover Clear Round Cover
NeveRust™ Stainless Steel Drum Yes
Top Plate Painted Steel
POWER SOURCE
Washer Electrical Requirements 120V, 10 Amps
Ratings UL Listed
Washer Power Source Type Electric
OPTIONS/ACCESSORIES
LG Sidekick™ Pedestal Washer WD300CW
Pedestal WDP6W
Stacking Kit KSTK4
DIMENSIONS
Carton (WxHxD) 29 3/4" x 41 7/8" x 31 1/2"
Depth with Door Open 55"
LG Sidekick™ Pedestal Washer (WxHxD) 27" x 14 1/8" x 30 3/4"
Pedestal (WxHxD) 27" x 13 5/8" x 28"
Product (WxHxD) 27" x 39" x 30 1/4"
Weight (Carton) 209.8 lbs.
Weight (Product) 187.4 lbs.
WARRANTY & UPC
Direct Drive Motor 10 Years
Drum 3 Years
Parts and Labor 1 Year
UPC 048231026772

Quick Specs


  • Appearance

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric

  • Dimensions

  • Width: 27"
  • Height: 39"
  • Depth: 30.25"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 4.5 cu. ft.
  • Steam Cycle: No
  • WiFi Connected: No

Specifications Sheet

Energy Guide

Owner's Manual English 5,653K 02/22/2024

Owner's Manual Spanish 5,660K 02/22/2024

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* Documents require Adobe Reader.

Interactive Tour

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Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.9 out of 5

72% of reviewers recommend this product.

2 Stars

Does not discharge lint it is left in the drum.

Sivanumber1 5/22/2024

This washer does not discharge lint. The lint catcher that you use has no lint in it. I am a pet owner so this is a real problem for me. I called LG because I didnt want to write a bad review if it was something that could be resolved. They told me to use the tub clean function. There was plenty of fur in the drum but none was discharged. I just replaced my 25 year old front washer that always discharged the lint so I am not happy.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Fair

mima11 5/20/2024

I bought this about 2.5-3 years ago and needed to replace the rubber seal in washer due to mold. Otherwise the washer washes pretty well.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great features

Judy 56 5/15/2024

I purchased my LG this month and I love best products
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Not happy

YouNotMe 5/15/2024

I would like to think Im a veteran at washing clothes. But this machine cause me to rethink everything. I know its says it uses less water but does less mean clothes not being wet at all. Why does it take 3hrs at least to wash small load. So let me get this straight i save water but the cost of my electric beause of runtime. Seems like a loss = loss situation. I would have returned it but missed window and LG customer service is lacking.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Poor

Josephdca 5/11/2024

After a few years it started leaking from the soap dispenser drawer. New drawer but still leaks a lot. Film builds up on the inside and self cleaning cycle isnt effective for taking off the film. We have been very careful with it but its apparently not made to last and I guess the warranty is only one year.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

My First LG Product

SLD1 5/11/2024

I purchased this a month ago and love it Installation was great My clothes use less water to clean less detergent Like all the various wash modes it has on the display. Has a nice chime when complete
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

It works and does what it is supposed to do. Wash

SGTMACC212 5/11/2024

Have had this for about a month now and I am pleased so far with it. Th only thing I didnt like was the operating instructions. Took a while to figure it out.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Very simple digital display. Even I can use it.

Stans123 5/9/2024

My old lg washer gave in to retirement after fourteen years of dependable service. It was the best investment for me and my family. Never had problems with it. So I decided to stay with the best by purchasing a brand new washer again.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Great washer

Meghan1107 5/8/2024

Great washer First time purchasing an LG product and very impressed so far. Washer works great very quiet and efficient in cleaning. We are very happy with our purchase.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Love our LG

KE7BGY 5/8/2024

Love our LG. Only issue is the sales guy said all LG units are wifi capable but ours is not
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Lucky

91rronquil 5/7/2024

Had to get a replacement fast. But when I read reviews they lead me here. Have enjoyed having. Only heads up there is no drum light
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
1 Stars

Error code on first wash

Lgwashererrorcode 5/6/2024

Bought about a month it had error code on the first wash.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

This is awesome washer

Marley 17 5/6/2024

Have had it for a few weeks now and I love it. And my daughters love it also
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
1 Stars

Terrible Mold on Door Seal

Havetobuyanewwasher 5/5/2024

We have to replace our washer after less than three years because of awful mold on the rubber door seal. This started within a year. We had a professional replace the seal very expensive after a year. The mold came back as bad as ever. Despite us being meticulous with keeping the tub clean tide tub cleaner cycles vinegar cycles and always leaving the door open. Water just pools in places on the seal that I cant properly dry. I had an extensive exchange with LG customer support before leaving this review. It did not resolve anything and they stated Even if you keep the door of the washing machine open or closed mold may form inside the door gasket. This is a normal occurrence and not necessarily a manufacturing defect of the machine.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Beware front load LG washer

Jon2024 5/1/2024

I have had the LG front load washer for 3 years. During that time I have had to call for service 2 times. Both for leaking from the detergent loading area. Luckily we purchased a service contract so there was no out of pocket costs but the fact that we have had to have parts replaced twice seems like a serious design flaw. In addition the front load gasket does not drain completely. This causes the area to grow what seems to be mold. One of our friends just called and said his LG washer just started leaking about 2 years after they purchased. We bought the front load design because it would use less water but at least the LG version is not a good solution. Clothes does come out clean and we are able to use less detergent. For some reason I am unable to add pictures.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Perfect for our family

Sharon05 4/29/2024

This is our second LG washer the first one lasted 18 years we couldnt be happier with a LG and Lowes
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great washer

JoAnnRod 4/26/2024

I bought this 3 weeks ago and it is a excellent washer machine cleans perfect
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Impressive for the price

4Zweistein 4/26/2024

Im impressed how quiet it is and how little water is used. The clothes come out perfectly clean
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Nice product for price

Waaa 4/25/2024

Used it for about 3 weeks and very happy with my washer it is a little louder then my old one that I replaced.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great features

Tiff0719 4/25/2024

Excellent product and customer service with lg is supper
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Very nice Machine

CarolN7 4/24/2024

Ive had the washer 2.5 weeks and have been very happy with it. I like that it calculates the weight of the load and adjust the wash time accordingly. My only disappointment is the lack of a drum light its very hard to see inside without a light else I would have given 5 stars.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

What-Have-I-Done Washer

Natalia F 4/19/2024

This is the most global-warming-friendly washer It wants you to use 2 TBS of water and 1.5 drops of detergent as to not no overwhelm something or someone? LG is very efficient in this matter. After 30 min of washing the clothes/bedding/towels still have dry spots so if I suddenly realize that I am washing my garments by mistake I can take them out and wear them right away - a very convenient option. I also agree with LG that we burden the world by trying to have whitest-white laundry - this is a feature that is permeates throughout the privileged world Cant wait for the times of grey unis In the world where we are too preoccupied with what is going on around us we tend to forget to look at what is close by the washer helps me with that as I am forced to run to check on it as it shakes violently during pretty much every cycle - I wonder if designing it with extra water dispensation would help with better weight distribution? Hmm.. Oh few more things. Just like all other washers on the market this one also has only cold rinses. So hey you living in cold climates and using natural fibers its time to put away your archaic habits and use synthetic fibers instead or get used to your scratchy and shrunk sweaters you progress-holding element. Lastly since it takes 3 hours to do 1 load to sufficiently remove light stains and insure it smells fresh I might really pick up cross stitching or crossword puzzle solving. Think about how much star gazing we can do while we wait for the load to finish - given that it is done late at night after work after dinner after dishes after kids are in bed. Who said we need 25th hour in a day - all we need is a VERY high efficiency washer. Thank you LG for also making me realize that I dont need a light bulb in my dryer. After all it keeps the production cost low by taking out the light bulb from nearly $700 dryer and putting it into some other $800-model washer. What was I thinking Could I really expect a light bulb when I pay only $700 for the dryer it really is silly of me. P.S. I was wondering why there is no double pane window on the washer door: glass on the inside of the door plastic on the outside of the door but after reading reviews with broken glass doors it is clear that it is unnecessary feature as most load you will be doing are overnight ones and you should be in no danger being all tucked away in bed sound asleep when not if it happens. Leave new worries to a new day
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

A huge step up and so glad I did

MaggieMae19958 4/14/2024

I usually get low end washing machines. This was my first front load washer. I love that this washer spins so much more effectively so drying time is cut down. Glad I got the larger size do my king quilts can get properly washed. Like that I dont need as much detergent. Like the selections for spin levels.
Originally posted on lg.com

Yes, I recommend this product

3 Stars

3 stars due to terrible phone customer service.

CPicot 4/13/2024

Not as good quality as first LG washer and dryer stack set. Washer lasted 12 years dryer still going. This unit was suppose to be replacement as first washer does NOT have as many settings I cant adjust water and already had service done on it after less than 2 years water leak from bellows all over floor. It was stack set and service are not allowed to remove for service. My husband and I had too lift and remove very difficult with us in 70s and put back ourselves. Will NOT buy another LG washer or stack set. All our appliances are LG washer dryer stove dishwasher and microwave all bought at same time.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great features

King1 4/11/2024

After a bumpy start I was visited by an LG technician named Richard who was quick to resolve the issue with the washer.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

Too many features that are basically worthless.

Smarutz 4/9/2024

I wish I would have never bought this washer. Ive had someone to my house to check the hose connections and have talked twice to customer service. Supposedly this washer has cold water technology. It will wash in cold water but rinse in warm water to the point that my glasses steam over and the clothes are warm to the touch. The spin cycle is so that the wrinkles do not come out after placing them in the dryer. Plus the cycles are so long. There is no reason that I need my clothes to wash for an hour. If I was a family of five it would be an all day process to wash and dry your clothes. If I could return this product I would.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Bad model error codes etc

Lgwashmachine 4/8/2024

1st day I had it it had error codes tried other settings and it makes loud voices when spinning that is when it actually fills up with water This model just was defective I hear lg is a good brand Sad that I received a very defective model
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Fun laundry

BB527 4/6/2024

We purchased this for our big family and I absolutely love it. My clothes come out so clean and I can tell a huge difference overall in my laundry. Our kids have even enjoyed it They are able to help with the laundry and its become a fun thing to do
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Marsha Q 3/31/2024

After more than 58 years of marriage and never having a matching washer/dryer combo I was thrilled when these appliances were installed. I thought I knew how to sort wash and dry laundry. I read the instructions. What a period of adjustment came next First the hot and cold faucets were mismarked so the installers hooked them up wrong. It was extremely frustrating to set tap water cold wash and then have my glasses fog up from the heat at the cycles end. Soon that problem was solved with a service call. My first dryer load wasnt dry at the end of the cycle. It took some time to discern exactly what settings would result in dry clothes. Persistence pays so now Im satisfied with the machines. They are very complicated to run but hopefully they are saving water and power as advertised.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

So quiet efficient

Carol950 3/31/2024

This is a SUPER quiet washer. I have owned front loaders for years and this is the first one so quiet I actually had to go to the basement to make sure it was running. Clothes are clean with no exceptions. Overall I love it.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great Machine

Drushton2002 3/28/2024

Awesome product Perfect size. Good and quiet. Does a great job cleaning clothes.
Originally posted on lg.com

Yes, I recommend this product

2 Stars

Early breakdown. Poor warranty response.

MrMMMiller 3/27/2024

Purchases in early Oct 2023. I didnt spend the over $200...maybe $300?...for a riser box. This thing is low and not easy to load/unload. Started getting error messages and by February 2024 the tub wasnt rotating. Warranty tech is way overbooked and takes too long to schedule. Spent about 20minutes looking at the machine and declared it a power supply problem. He wanted me to hire an electrician to test my electrical system and he said he would order parts and rescheduled for 10 days later. I boult a volt meter and tested my outlet. Its fine. He came back an replaced some major parts and its running again. Its loud. Controls are fairly simple though. If I had it to do over again I would probably go with a different machine.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

All as advertised and a satisfied customer

D5050 3/27/2024

Purchased a month ago. Everything was as advertised. Delivery and set up was professional. Tech showed operations and very satisfied with purchase
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Dont buy appliances from Home Depot.

CarolN7 3/25/2024

Unfortunately Home Depot hires untrained installers and both the washer and dryer were damaged during installation. They were not secured to the pedestal and the shipping bolts were not removed from the washer. I requested a full refund and placed an order for the same items from Lowes.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

4 Stars

It washes clothes

Bob27q 3/23/2024

Wanted a front load washer. This one works but had some trouble with the installation by Lowes.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Happy washer

Whammo 3/23/2024

8 loads of varying sizes and weight clothing/bedding and this has proven itself to be a good buy Thou Ive only had this unit for a couple of weeks it is far superior to my now dead previous washer Very water and energy efficient and clothes/bedding comes out clean and well rinsed. Very happy with this purchase and if it lasts as long as my previous washer 15 + years it will most likely outlast me
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great investment

Lucy and Morgan 3/20/2024

This washing machine was suggested by a Lowes employee when I told him of my needs which included weekly laundering a king sized quilt. After the initial financial impact as I was used to low end models I have grown to respect the quality of this machine. The ability to spin so much water out of the load I save time and energy in the dryer.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Good display for the settings .

Bewachen 3/18/2024

This a very good washer . I like the Speed wash setting and do most of my clothes on that setting .
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Water use

Nice looking 3/17/2024

I bought the Washer several weeks agoand so far I am happy
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

The best washing machine

isabelita17 3/13/2024

I bought this to replace my 2 months shy of 20 years of service LG washing machine. I did not want to switch to another brand.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Extra features

Nanabop 3/9/2024

I am loving this washer All the settings imaginable. My clothes are cleaner and fresh. I will not go back to any other brand.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Best of the best Excellent equipment

Noem Daz 3/8/2024

I bought the LG washer and dryer. They are excellent products good quality and durability. I trust how efficient they are. Customer service is the best Thank you.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Looking good so far..

heidi9728 3/7/2024

Had this about 3 weeks now washes well . My only problems are: no directions on how to operate the machine. Also no adjustment for wash time.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great features

Joanne V 3/4/2024

So far I am very happy with a purchase of another LG product. I have been using the washer for 3 weeks it does not excellent job.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Love It

Carol950 3/4/2024

Super quiet excellent cleaning. But doesnt play music when its done.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great washer for the money.

Terry68 3/3/2024

I bought this 3 weeks ago to replace my original LG washer that we bought 15 years ago. Im glad we stuck with LG. This washer is much more quiet than the first one and it seems to get the clothes much more dry before going into the dryer. This was an excellent choice.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Mschine floods

Bessemer 3/2/2024

Floods out. Cant get service. Take it back Only used it out 40 times
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Stay away

Norton55 3/1/2024

13 months old inlet valves failing. Not common valves. Flooded house. All other washers use 120v valves they use 12vdc. Replacement on 2 parts over $200
Originally posted on lg.com

No, I do not recommend this product

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3 Stars

Great washer with some serious flaws you must know

AA101 3/1/2024

Already submitted a review but why not another maybe it will make it more visible. Overall a very good washer with one serious defect. 2 years after purchase -- not even a few months after the warranty expired -- the drain pump failed. Apparently this is a known issue with LG washers. Meanwhile my previous washing machines kept ticking for two or three *decades* without serious issue. So I dont know what defective design LG came up with for this part but it would be nice if theyd fix it. Also the drain hose design is terrible. In case you dont know theres a small hose behind a panel in the lower left of the front of the machine. If you remove the plug from this hose it should drain the water from the tub. It does but *very* slowly like drip drip drip. If you want the water to come out faster remove the filter thats to the right of the hose. Put lots of towels down because water will splash everywhere. No idea why the designated part doesnt work this away -- again shoddy design.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Do Not Buy Unless You Like Headaches.

gigi2024 3/1/2024

This was installed at the end of December. After normal use it began leaking from the bottom on February 11th. I tried to get help from LG. It was painful and frustrating. After a long phone call and many text messages a service appointment was scheduled for March 11th. One month after the leak began. I returned the washer to the company I purchased it from and bought another washer. Never Again. Terrible product. Terrible customer service.
Originally posted on lg.com

No, I do not recommend this product

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Value